Frequently Asked Questions

What is print on demand?

Print on demand is a printing technology that allows us to print products only when they are ordered. A benefit of this is that it increases sustainability. This means we don't have to keep inventory and can offer a wider range of products without the risk of overstocking. A disadvantage is that products cost more.

 

What products do you offer?

We offer a wide range of products, including t-shirts, hoodies, tank tops, phone cases, mugs, posters, and more. You can browse our full collection on our website.

 

How do I place an order?

To place an order, simply select the product you want, choose the design you like, and select your preferred size and color. Then, add the product to your cart and proceed to checkout. Follow the prompts to complete your order.

 

How long does it take to receive my order?

Because each product is printed on demand, processing and shipping times may vary. However, most orders are processed within 2-7 business days and shipped within 3-5 business days. Shipping times depend on the destination and shipping method you choose during checkout.

 

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 14 days of receiving your order and we will work with you to resolve the issue. Please note that personalized or custom-made items cannot be returned.

 

Can I cancel or change my order?

If you need to cancel or change your order, please contact us as soon as possible. If your order has not yet been processed, we may be able to make changes or cancel it for you. Once an order has been processed, it cannot be canceled or changed.

 

Can I track my order?

Yes, once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to track your order on the shipping carrier's website.

 

Do you offer bulk discounts?

Yes, we offer discounts on bulk orders. Please contact us for more information.

 

How do I contact customer support?

You can contact us by email or through the contact form on our website. We strive to respond to all inquiries within 24 hours.